FAQS
Desserts
What kinds of desserts do you offer?
We offer a wide range of desserts including cookies, cheesecakes, chocolate coated strawberries and more!
How long do your desserts last for?
Are your cookies and desserts made fresh everyday?
Absolutely! Our desserts are made fresh every morning to ensure the highest quality and taste for our customers. Although our cookies are extra special as we bake them fresh for each individual order. From the moment we receive your order, your cookies go straight into the oven for the ultimate chewy cookie experience.
Are your desserts nut-free?
While we take precautions to prevent cross-contamination, some of our cookies may contain nuts or come into contact with nuts during production. If you have nut allergies, please let us know, and we can provide more information about our ingredient handling.
Do you offer any gluten-free or vegan cookie options?
Unfortunately, at this time, we do not provide gluten-free or vegan dessert options. Our current menu focuses on traditional desserts made with standard ingredients.
Are your desserts halal?
Absolutely! All our desserts are completely halal.
Delivery
Can I order for delivery?
Yes! Our entire dessert shop is online only. You can order straight from the comfort of your home and have our delivery team drop your order straight to your doorstep, just make sure your located within our delivery radius here.
How long would delivery take?
This depends entirely on each individual order. Our longest wait time would be approximately 30-45mins. Baking, packaging and traveling all needs to be taken into consideration. Factors such as traffic conditions and order volume might occasionally affect delivery times. We do our best to ensure timely delivery.
How do I place a dessert delivery order?
Placing a delivery order is easy! You can place an order by using our online ordering system on our website or download our app!
Do you offer same-day delivery?
Can I schedule a specific delivery time?
While we do our best to accommodate delivery time preferences, delivery times are subject to availability. You can provide your preferred time, and we’ll strive to deliver as close to that as possible.
Can I track my delivery order?
We currently do not offer real-time tracking, but you can contact our customer service to inquire about the status of your delivery.
Promotions & Rewards
Do you have loyalty rewards or a customer loyalty program?
Yes, we value our loyal customers. We have a loyalty program on our app that rewards you with discounts and special offers based on your purchases.
How can I stay informed about new dessert releases and promotions?
Stay connected with us through our website and social media channels to receive updates on new dessert launches, seasonal specials, and promotional offers.
If you have more questions or need further assistance, don’t hesitate to reach out. We’re here to make your dessert experience exceptional!